Orders

We accept orders for all our available works regardless of size. In certain categories, like our glass and wire sculptures, we accept commissions and custom orders. You may choose type of bottle, and glass and wire colours for a more personalised item. We will try our best to accommodate your wishes when possible. For customised items you should consider that it can take several days to prepare your order, and our processing times vary.

As for our lightboxes we accept custom orders in terms of the general theme and the prefered size or colour of the box. However, we will not make the same lightbox twice. Keep in mind that for a lightbox the current waiting time is two to three weeks. We work on a first come first served basis, we hope you understand.

For more details, orders and payment methods please contact us.

Alternatively you can place your order with one of our partners Saatchi online or Etsy

https://www.saatchiart.com/account/profile/94352

https://www.etsy.com/shop/PlanBArt

We can ship anywhere in the world. Buyers are responsible for shipping costs as well as any customs and import taxes that may apply.

It takes us 1-2 business days to process each order (custom items excluded). Shipping in the EU takes 3-5 days. For other destinations we can give you an estimation after the order has been placed.
All our works are shipped into purpose-built wood boxes or crates, to ensure their safe transportation.
Even though we are confident you will be satisfied with our works, we gladly accept returns and exchanges provided you contact us within 14 days of delivery and you ship items back within 30 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We don’t accept returns or exchanges for custom or personalised orders.